Hanoi Emergency Contacts & Medical Clinic Directory

Health and Safety in Hanoi: A Guide to Emergency Medical Care

While Hanoi is generally a safe city for travelers, unexpected illnesses or accidents can happen. Food poisoning, traffic-related injuries, or sudden illness require knowing where to go and what to do. Being prepared with information about medical facilities in Hanoi will give you peace of mind during your trip.

Public vs. Private Hospitals

Vietnam’s healthcare system comprises both public and private hospitals. For tourists and expatriates, it is highly recommended to seek treatment at private or international hospitals and clinics.

• Public Hospitals: These are often overcrowded, have long wait times, and English-speaking staff may be limited. While they handle severe trauma well, the overall experience can be stressful for foreigners.
• Private/International Hospitals: These facilities offer modern medical equipment, international standards of care, and staff who are fluent in English (and sometimes other languages like French or Japanese). They are significantly more expensive than public hospitals but provide a much smoother experience.

Top Medical Facilities for Foreigners in Hanoi

If you require medical attention, these are the most reputable facilities frequented by expats and tourists:

• French Hospital of Hanoi (L'Hôpital Français de Hanoi): Located in Dong Da district, this is a leading international standard hospital with a 24/7 emergency department. They offer comprehensive medical services with French and English-speaking doctors.
• Vinmec International Hospital: Part of a massive Vietnamese conglomerate, Vinmec is a modern, JCI-accredited facility in Hai Ba Trung district, known for excellent facilities and a strong emergency department.
• Family Medical Practice Hanoi: A highly regarded clinic located in the Ba Dinh district, ideal for non-life-threatening illnesses, general check-ups, and pediatric care. They also run a 24/7 emergency response and ambulance service.
• Raffles Medical Hanoi: Another reliable international clinic providing primary care, health screening, and specialist services in the Tay Ho (West Lake) area.

Pharmacies and Medication

Pharmacies (Hiệu Thuốc or Nhà Thuốc) are ubiquitous in Hanoi. You can purchase many medications over the counter that would require a prescription in Western countries, including antibiotics. However, it's safer to consult a doctor first.

If you rely on specific prescription medication, bring an adequate supply from home in its original packaging, along with a copy of your prescription, as specific brands may not be available locally.

Emergency Numbers

Keep these local emergency numbers handy, though note that operators may not speak fluent English:

• Ambulance: 115 (Alternatively, call the direct emergency line of an international hospital)
• Police: 113
• Fire: 114

Frequently Asked Questions