Contact Our Hanoi Office & Editorial Team
Reach our local Hanoi operations desk in Hai Ba Trung District for on-the-ground advice, editorial updates, or licensed tour dispatch services.
Direct Contact Options & Fast Response
If you require immediate tactical advice while traveling in Hanoi or wish to schedule a small-group excursion, our operations team is on duty daily from 07:00 to 21:00 (Indochina Time, UTC+7).
WhatsApp Support: Message our Hanoi dispatch desk directly for immediate answers regarding directions, weather alerts, or small-group tour availability.
Registered Head Office Details
Operational Headquarters
| Operating Company | Eco Trip Asia (Vietnam Green Travel Co., Ltd) |
|---|---|
| Physical Address | No. 3, Lane 204 Hong Mai Street, Bach Mai Ward, Hai Ba Trung District, Hanoi, Vietnam |
| Geographic Coordinates | 21.0285;105.8542 (21.0285° N, 105.8542° E) |
| Operating Hours | 07:00–21:00 Daily (UTC+7) |
| Telephone & WhatsApp | +84 879 617 691 |
| General Inquiries Email | info@ecotripasia.com |
| Enterprise Tax ID | 0111220787 |
| Tour Operator Licence | 01-3022/2025/CDLQGVN-GP LHQT |
Transit Directions: Our office is situated in the Bach Mai neighborhood of Hai Ba Trung District, approximately 3.5 kilometers south of Hoan Kiem Lake. If arriving by Grab car or traditional taxi, specify Lane 204 Hong Mai (Ngõ 204 Phố Hồng Mai). The journey takes roughly 15 to 20 minutes from the Old Quarter depending on traffic.
Editorial & General Inquiries
To keep this city guide independent, fast, and secure, we do not use web intake forms or collect visitor submissions online. For editorial updates, stall status corrections, or small-group travel advice, reach our team directly via our verified official communication channels:
- Direct WhatsApp: +84 879 617 691 (Operating daily 07:00–21:00 ICT)
- Editorial Email: info@ecotripasia.com (Monitored directly by Hanoi editorial staff)
- Direct Telephone: +84 879 617 691
- Office Visit: No. 3, Lane 204 Hong Mai Street, Bach Mai Ward, Hai Ba Trung District, Hanoi
Custom Journeys & Open-Air Jeep Tours
Speak with our Hanoi dispatch team about private cultural itineraries, ceramic craft village excursions to Bat Trang, and historic city journeys.
Essential Hanoi Travel Planning
Consult our field-tested practical resources before arriving:
- Hanoi Airport to City Guide — Step-by-step Express Bus 86 routes and taxi warnings.
- Best Time to Visit Hanoi — Climate patterns, monthly rain charts, and packing advice.
- One Day in Hanoi Itinerary — Tactical 24-hour walking and culinary route.
- About Our Team — Editorial standards, credentials, and operator background.